apt789 Privacy Policy
This policy clearly explains how your personal data is collected, used, and protected.
Last updated: 29 October 2026
apt789 takes the personal data of players in Myanmar seriously and is committed to protecting it. When you use our platform, the personal data you provide will be handled as described in this policy. Please read and understand this policy before using our services. If you disagree with any part of this policy, stop using our services and contact [email protected].
Personal data we collect
Data you provide directly
This includes data you give us when registering an account, making deposits or withdrawals, or carrying out any action on our platform:
- Name, date of birth, and contact phone number
- Email address
- Payment and transfer transaction history
- Data linked to your KBZPay, Wave Money, AYA Pay, and CB Pay accounts
- Activity records (bet history, deposit/withdrawal records)
- Communication records you send us regarding our services
Technical data collected automatically
While you use the platform, we systematically record the following technical data:
- IP address and network connection information
- Browser type, version, and language settings
- Device type and operating system
- Login time, logout time, and session information
- Applicable cookies and tracking tokens
- Referrer URL indicating which page you came from before entering the site
Data received from third parties
We may receive verification data from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay, banks) as needed. That data is used only for payment verification and security purposes.
How we use your data
To provide our services
We use data to create and authenticate player accounts, process deposits and withdrawals, and deliver game services. Data is also needed to calculate bonuses, cashback, and VIP progression.
Account Security and Fraud Prevention
We verify both personal and technical data to prevent unauthorized access, financial risks, and platform abuse. This process is essential to protect players' funds and personal information.
To Provide Customer Service
Our support team, operating in Burmese via 24/7 Live Chat and email, refers to your data when answering your questions. Without that data, resolving your issues quickly and effectively would be difficult.
We Do Not Sell Data Ownership
apt789 never sells, rents, or transfers players' personal information to third-party advertising companies, data brokers, or unrelated entities. We strictly uphold this commitment.
Cookies and Tracking Technology
How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential Cookies — To maintain account log-in sessions and process secure payments
- Functional Cookies — To remember language preferences and player settings
- Analytics Cookies — To understand website usage patterns and improve the platform
How to Control Cookies
You can delete or block cookies in your browser settings. Note that blocking essential cookies may cause some services to become unavailable and your log-in session to drop. For help changing your browser settings, contact us at [email protected].
Third Parties and Data Sharing
Situations Where We May Share Data
We share personal information with third parties only in the following cases:
- With payment service providers — solely to verify deposits and withdrawals
- With game and technology service providers — to maintain platform operations
- With law enforcement (where disclosure is required by law) — in accordance with legal obligations
- With fraud prevention service companies — to protect the platform and players
Third-Party Service Provider Accountability
Service providers we work with must sign a data protection agreement and may not use our data for their own purposes. apt789 is not responsible for the individual privacy policies of third-party sites.
Data Security Measures
SSL Encryption
All data exchanged between players and the server is encrypted using SSL (Secure Sockets Layer) technology, protecting personal and financial data from interception.
Access Control
Staff access to player data follows a need-to-know basis. Access is managed through role-based access control (RBAC), and access logs are reviewed regularly.
System Protection
The platform is protected by firewalls, intrusion detection, and regular security audits. Financial data is also stored in encrypted form.
Data Retention Period
For the Duration of the Account
We retain game history, payment records, and activity logs for as long as a player's account remains active. This data is essential for bonus calculations, VIP progression, and continuity of activity.
After Account Closure
After a player's account is closed, certain data may still be retained as required by applicable law to meet legal obligations (financial records) and for fraud prevention purposes. Once that period has passed, the data is securely deleted.
Players' Rights
Right to Access
Players may request to view the personal information we hold about them. Contact us at [email protected] and provide account identification details (registration data). We will process your request promptly.
Right to Request Correction
If you find any inaccurate information in your personal data, please contact [email protected] to request a correction. We will review the incorrect data and act on it as quickly as possible.
Right to Request Deletion
You may request deletion of your personal data that we are not required to retain for legal obligations. We will action such a request provided it does not conflict with our legal duties.
Right to Object
You may request that your data not be used for advertising or automated profiling purposes. We will handle this request with full respect.
To exercise any of the rights listed above, please contact [email protected]. We will process your request after completing identity verification.
Under-21 Protection
apt789 services are intended for adults aged 21 and above only. We do not intentionally collect personal data from anyone under 21. If we discover that a player under 21 is using our platform, we will immediately delete their data and close their account.
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly. If significant changes are made, players will be notified by email or through their account dashboard. Continued use of our services after any changes constitutes acceptance of those changes.
Contact apt789
If you have any questions, requests, or complaints regarding this policy, you can reach our customer support team through the following channels:
- 24/7 Live Chat on the website — chat directly in Myanmar language
- Email — [email protected]
When submitting a personal data request, please include your account contact details (registered email address) so we can process it promptly.